Remote in India – AI Project Coordinator

Job Purpose

AI Coordinator provides support to external vendors (raters) through our community engagement platform. 

Job Overview

Key Responsibilities

• Provide First-level support to our external vendors (raters) on Data Services projects using our community engagement platform
• Assign support requests to Project Managers in cases where second-level support is necessary
• Communicate with raters and provide information needed to ensure smooth delivery of Data Services projects 
• Status monitoring across all assigned tasks and troubleshooting any issues
• Bullets

Skills & Experience

• Very good verbal and written English proficiency – you would be working in and English-speaking environment
• Previous experience in customer support or customer facing role
• Attention to detail, ability to improvise, solve problems and work independently
• Knowledge of Windows and Microsoft Office
• Team spirit—you will be part of a team that helps each other

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